Our Mission is
To Delight Our Customers
THROUGH EVERY STEP OF THEIR OWNERSHIP EXPERIENCE
and always has been for over 90 years.
What YOU Say
"Friendly vibe, bright and welcoming showroom, knowledgeable salesperson who worked out a fair price in an efficient manner - this is the second Escalade we've purchased from Long, because they make it easy and enjoyable."
Mary A. (Bolton, MA)
"We want our people to feel good about working here. And we want it to be known that we do whatever it takes to satisfy a customer."
Charles F. Long Sr.
President 1956 - 2001
EXCELLENCE WITHOUT COMPROMISE
Communication is key. We listen. We rethink. We improve. We look for, and adopt, new technology and new ideas to better anticipate and fulfill our customer's needs.
Actions speak so much louder than words. When treated right, even a mistake becomes an opportunity to grow stronger. We may not always be perfect, but we will always make it right.
Platinum level experiences are our hallmark. We trust our team's capabilities and character. This allows us to perform with maximum efficiency and effectiveness. Every interaction. Every day.
Community is another word for family. We work everyday to create a supportive environment, and we let our enthusiasm spill over into all of our activities. We value our long relationships.
We understand you have many choices when selecting automotive dealerships. So, we thank you for the opportunity you have given us to earn and keep your business. At Long Automotive, we are determined to provide you with the best possible purchasing and ownership experience.
"We take pride in doing business the right way, with the right people, at the right price."
2005 - Present
SERVICE BILL OF RIGHTS
* Excludes maintenance such as oils changes, tire rotations, etc. See dealer for details.